1. Worldwide Shipping
We ship worldwide. Simply place your order and enjoy delivery right to your doorstep.

2. Processing Time
Orders are processed within 1–4 business days after payment is confirmed. Once shipped, a tracking number (if applicable) will be provided.

3. Shipping Fee
Free shipping is available on orders.

4. Shipping Insurance
Optional shipping insurance is available to protect your package against loss or damage. If any issue occurs, our support team will assist you promptly.

5. Estimated Delivery Time

Flat Rate Shipping: 7–25 business days

USA, Canada, Australia: 7–14 business days
UK, France, Germany, Italy, Spain & most of Europe: 7–25 business days
South America: 15–30 business days
Other countries: 15–25 business days

Please note that delivery times may vary due to customs, holidays, or other external factors beyond our control.

6. Order Cancellation
Orders can be canceled within 24 hours of purchase.
After this period, orders may have already entered processing or shipping stages and cannot be canceled.

If you wish to cancel your order, please contact us as soon as possible via our customer support email.

7. Delivery Issues
If your tracking information shows that your package has been delivered but you have not received it, please allow 24–48 hours as carriers may mark packages as delivered prematurely or leave them in a safe location.

If you still cannot locate your package after this time, please contact us with your order details. We will work with the shipping carrier to investigate and assist you in resolving the issue as quickly as possible.